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Description:

Companies are replacing traditional, premise-based CRM applications with on demand applications, but even that isn’t enough. This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.
Explore recommendations for your SaaS solutions and future demands for CRM applications. Gain a clear understanding of how new on-demand services and technologies are used effectively, so you can overcome end-user disillusionment and ensure sales success.

Posted on: Feb 2008
Published on: Feb 2008
Source: Yankee Group
Format: Adobe Acrobat (.pdf)
Length: 8 page(s)
Language: English
Price: FREE
Right click here to download

Technorati : CRM, SaaS, Salesforce, salesforce, service-on-demand
Del.icio.us : CRM, SaaS, Salesforce, salesforce, service-on-demand

DataWarehouse – Case Study file download.(右鍵另存新檔方式下載)